I went to Quilters Crossing this morning and signed up for some classes and bought some supplies for the classes and some other stuff I needed. They are so great and so nice, they really make you feel at home in their shop. But they have a minimal amount of Moda fabrics and I needed some for my Funky Monkey Quilt. So I went to the other shop that I go to on a regular basis where they only carry Moda and have huge stock of it.
I have been going to this other shop since the summer and go there at least every other week sometimes every week. So I was shocked when one of the shop workers was rude to me today about my request to have an 1/8 of a yard cut (my pattern called for it) and said she was not going to do that. I proceeded to tell her I had gotten a bunch cut for this pattern I'm using the last time I was in, earlier in the week. She then rudely said I don't know who did it for you but we don't do that. I was so floored with the response I actually had to walk out of the room to keep from getting too upset. I guess I understand now that maybe it's not a popular request but as a new sewer I had no clue, I was just following my pattern. Needless to say I bought what I needed and walked out of the store very upset with the response. I was fine getting 1/4 yard and not 1/8 yard, it was the way I was told that I couldn't get the 1/8 of a yard that bothered me.
So, on the way home I kept telling myself I'm never going back their again. Once I got home and thought about it for a little while I realized I would have to go back their again. Because sadly they have the biggest stock of Moda fabric in this area and I love Moda fabric. I'm just going to have to go there as minimally as possible when I can't find the fabric I need else where. I also will have to remind myself that they apparently lack customer service skills. As I look back on my visits there they hardly ever greet me when I come in and they never really seem like they even recognize me or ever asked me my name and I have been their at least 15-20 times since the summer.
So instead I will be taking most of my business to Quilters Crossing where they are always nice, call me by name and always make me feel like they are happy for my business.
Okay I'm done ranting I just needed to get this off my chest to try to make the rest of my day better.
Thanks for listening!
P.S. Here is a picture of the Monster Jam where my husband is before anyone has arrived: